ISO 9001 is the internationally recognised standard for quality, so it’s not surprising that accredited companies are able to win more elusive tenders. But have you considered the benefits of having ISO 9001 when you want to sell a business or are thinking about acquiring a business? Could ISO 9001 make your business more attractive …
Is ISO 9001 certification important when buying or selling a business? Read More »
If you’re considering ISO certification but feel overwhelmed by the potential cost or work involved, you’re not alone. If you’ve never been through the process, it’s difficult to know what to expect. And what happens if you start the process, and it turns out to be way more complicated and expensive than you anticipated? That’s …
5 benefits of a gap analysis (that have nothing to do with ISO) Read More »
ISO accreditation is exciting. Who doesn’t want to be recognised for having a world-class business? But getting people on board with ISO isn’t easy – probably because most quality managers and consultants make it sound boring. Talking about clauses, management systems, and conformity doesn’t exactly make ISO sound fun. And that’s why I love using …
Recipe for success: using analogies to make ISO interesting Read More »
Humans have been telling stories throughout history – passed from generation to generation through cave drawings, word of mouth, printed materials and now the internet. Stories and legends help children learn about the world and make sense of complex ideas or emotions. But the power of storytelling isn’t limited to children. Even for adults, storytelling …
Communicating quality through storytelling: how to improve engagement through stories Read More »
The mention of an audit is rarely met with excitement. Many people feel that being audited is a negative process and that auditors are simply looking for mistakes. This misconception is often the reason that companies avoid carrying out internal audits, and this is a real shame as they are extremely beneficial. Internal audits help …
