Author name: thesyslin

There’s no doubt that environmental impact has become a huge consideration for businesses in recent years. If we don’t start reducing our carbon emissions, we won’t have a planet to protect for much longer. Yet, despite the increased focus on sustainability, many organisations still have no idea where to start and wrongly believe that ISO

If the global pandemic taught us anything, it’s that businesses can be turned upside-down very quickly and without warning. Having an effective business continuity plan can help minimise the impact and losses in a disaster situation. You can’t prepare for every eventuality, but you can prepare for the most likely. And a lot of that

Quality management systems are at the core of ISO 9001 and form the framework for building a world-class business. Unfortunately, too many organisations view the QMS as a means to an end – something that is required for the sole purpose of satisfying auditors to gain ISO certification. Once they have gained that certification, the

‘Accidental managers’ aren’t uncommon. Employees who perform well are often rewarded with promotions into line manager roles, project management roles or quality manager roles. Unfortunately, these promotions don’t always come with adequate training. And although the employee might have the enthusiasm and capability required for the role, they don’t always have the knowledge or experience.

There was a time when a person left education, got a job with a company and stayed with that company until retirement. These days that rarely happens. Not only do most employees move from company to company throughout their career, they often change roles too. And that is how so many people find themselves accidentally