I came across the EU’s new Right to Repair rules recently and ended up going down a bit of a rabbit hole with this one. And I have to say, I really like the thinking behind it. How many times does something break and our first reaction is: “It will probably be cheaper just to […]
Repair before replace? What the EU’s new Right to Repair rules could teach UK businesses Read More »
There has been a lot of talk about the OpenAI and Hugging Face incident, for obvious reasons. What I keep coming back to is not the drama of it. It is the governance lesson behind it. From the official updates so far, OpenAI says this happened during an internal cyber-capability evaluation using models with reduced
You might not know that The Systems Link founder, Sandy Domingos-Shipley, set up the business to prove to her son that dyslexia need not hold him back. Now we’re celebrating winning two national awards, having grown the business by 20% each year since it was established in 2016. On 10 October, Sandy was presented with
Sandy wins two awards, proving dyslexia isn’t a disadvantage Read More »
ISO 9001 is the internationally recognised standard for quality, so it’s not surprising that accredited companies are able to win more elusive tenders. But have you considered the benefits of having ISO 9001 when you want to sell a business or are thinking about acquiring a business? Could ISO 9001 make your business more attractive
Is ISO 9001 certification important when buying or selling a business? Read More »
If you’re considering ISO certification but feel overwhelmed by the potential cost or work involved, you’re not alone. If you’ve never been through the process, it’s difficult to know what to expect. And what happens if you start the process, and it turns out to be way more complicated and expensive than you anticipated? That’s
5 benefits of a gap analysis (that have nothing to do with ISO) Read More »
ISO accreditation is exciting. Who doesn’t want to be recognised for having a world-class business? But getting people on board with ISO isn’t easy – probably because most quality managers and consultants make it sound boring. Talking about clauses, management systems, and conformity doesn’t exactly make ISO sound fun. And that’s why I love using
Recipe for success: using analogies to make ISO interesting Read More »
Humans have been telling stories throughout history – passed from generation to generation through cave drawings, word of mouth, printed materials and now the internet. Stories and legends help children learn about the world and make sense of complex ideas or emotions. But the power of storytelling isn’t limited to children. Even for adults, storytelling
Communicating quality through storytelling: how to improve engagement through stories Read More »
There’s no doubt that environmental impact has become a huge consideration for businesses in recent years. If we don’t start reducing our carbon emissions, we won’t have a planet to protect for much longer. Yet, despite the increased focus on sustainability, many organisations still have no idea where to start and wrongly believe that ISO
Is ISO 14001 certification worth the effort? Read More »
If the global pandemic taught us anything, it’s that businesses can be turned upside-down very quickly and without warning. Having an effective business continuity plan can help minimise the impact and losses in a disaster situation. You can’t prepare for every eventuality, but you can prepare for the most likely. And a lot of that
Is your business continuity strategy a waste of paper? Read More »
Quality management systems are at the core of ISO 9001 and form the framework for building a world-class business. Unfortunately, too many organisations view the QMS as a means to an end – something that is required for the sole purpose of satisfying auditors to gain ISO certification. Once they have gained that certification, the
Maintain versus improve: are you getting the best from your QMS? Read More »
