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Internal Audits

Internal business audits are an excellent tool for reviewing your operational, financial and management processes, and ensuring you mitigate risk.

Our consultants can conduct audits remotely or in person, on a single business area or your entire organisation. Regular audits help you identify inefficiencies, maintain standards of quality and ensure there won’t be any nasty surprises if you require an external audit.

"Hiring an external consultant to carry out a business audit gives you a fresh pair of eyes on your business."

Sandy Domingos-Shipley

Benefits of internal audits

An internal audit of your operations, systems and processes will help you maintain standards and identify potential issues before they turn into serious problems.

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Identify risks and issues before they escalate

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Highlight inefficiencies and opportunities to streamline work

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Improve the consistency and reliability of processes

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Ensure systems and processes are being followed as intended

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Strengthen compliance with legal, regulatory, and ISO requirements

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Provide evidence‑based insights for better decision‑making

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Support continual improvement and long‑term performance

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Build confidence ahead of external audits

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Reduce the likelihood of costly errors or disruptions

Ultimately, regular audits create a culture of accountability and continuous improvement across your organisation.

"Sandy is a fantastic QMS consultant, she bridged the gap between the technical requirements needed to achieve ISO9001 and us."

Michael - Director

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"Sandy has this unbelievable ability to not only guide towards a successful accreditation, but to enthuse and energise everyone to jump aboard."

Mark - Team Leader

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"Sandys honest and direct approach aligned with our own values and made for a smooth application and accreditation."

Matthew - CEO

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"I highly recommend Sandy as a training manager. she had such an original and engaging approach to ISO 9001, making complex concepts easy to understand."

Sarah - Management Assistant & HR Coordinator

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"Sandy has an in-depth understanding of the standard, and is able to easily apply that knowledge in a way that's tailored specifically to the businesses needs."

Daniel - IT & Security Team Leader

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How we help

Gap Analysis

Whether you’re simply curious about ISO or are seriously considering certification, a gap analysis helps you understand what’s already working and what still needs attention. Many organisations already have key elements in place, and a structured review shows how to bring everything together so you can move forward with clarity and confidence.

External Audit Practice

If you’re preparing for ISO certification or recertification, our internal audit can act as a practice run to highlight potential non-conformities and give your team clarity on what to expect. Our consultants are qualified ISO auditors, so we know exactly what external auditors look for and how to help your team feel more confident on audit day.

External Audit Support

Depending on the size of your organisation an external audit can take up to three full days, which is a long time for someone to be taken away from their day-to-day role. We can act as your liaison throughout the audit, providing the external auditor with everything they need, challenging any non-conformities, and ensuring the audit runs smoothly.

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    Internal Audits FAQs

    We don’t think we are anywhere near ready for ISO certification, will an audit help?

    Yes. ISO certification may feel daunting and out of reach, but you might be surprised how close to ready you are. Many organisations have the foundations in place – they just need to formalise the processes and ensure they are being followed. 

    A gap analysis will help you understand what you need to do if you would like ISO certification in the future, but it will also benefit you in other ways. It will help you identify areas for improvement, so you can reduce risk, increase efficiency, and grow your business in sustainable way.  


    What happens during an internal audit?

    When we audit your business, we aren’t there to catch you or your employees out. We’re there to help you improve business operations, create robust strategies and prepare for growth.

    We do this by reviewing your processes, speaking to your teams and asking the right questions to get to the heart of your business operations. This enables us to find any inefficiencies and identify opportunities for practical and sustainable improvement. Our aim is to help you grow and thrive as an organisation.


    How does a remote audit work?

    A remote audit is not much different from an in-person audit. The only real difference is that we access your systems remotely and speak to you and your teams via telephone or video link. 

    The most important thing is that you have a cloud-based management system that we can access remotely. 

    We’ll check your system to ensure that data is collected, verified and stored correctly, that your processes are being adhered to, and that everything is operating as it should be. Then we’ll report back with our recommendations.


    Can I still get an audit even if I’m not interested in ISO?

    Absolutely. An audit can help you improve processes, increase efficiency, and implement more effective systems to improve customer satisfaction and profitability, whether you’re interested in ISO certification or not. 


    Will an audit help me get ISO certified? 

    Internal audits are a compulsory element of ISO standards, so they are required if you want to obtain certification. However, they also provide many other benefits, helping you prepare your teams for the external audit and increase your chances of success.   


    Can you provide support during our external audit?

    Yes. As well as conducting internal audits to ensure you are fully prepared and in good shape for certification, we can also provide support during your external audit, showing auditors where the data is and helping you answer their questions.


    Can you teach us how to conduct our own internal audits?

    Yes. We provide training on management systems and auditing to help you remain compliant and ensure you continue to meet ISO standards. Our training can be delivered remotely or in-person for individuals, small groups or your entire organisation. 


    How do I get started? 

    We start with a quick call to understand your goals, current position, and the services that best fit your business, and then go from there. No long-winded process. No sales pitches. Just a friendly chat to find out how we can help.

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